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Simplify Incident Management

Capture, track, investigate and prevent in a matter of clicks.

Respond quickly, stay compliant and reduce incident rates

Capture incidents (with a photo)

  • Capture all incidents, accidents and near-misses.
  • Identify and record safety issues, near-misses or data breaches
  • Track incidents by type, site or injury outcome
  • Rule-based email notifications.

Investigate

  • Manage investigation lifecycle
  • Perform root cause analysis
  • Notify relevant users and departments on findings
  • Monitor incident frequency rates and map them to risks.

Ensure compliance

  • Create a transparent overview of the company’s incidents and risk management KPIs
  • Keep a clean audit trail for regulators
  • Improve data traceability
  • Comply with regulatory requirements: ISO, OSHA and others
  • 24/7 data access.

Act to correct and prevent (from behind your desk)

  • Create a CAPA plan and instantly share it with your co-workers
  • Assign ownership by Role, Group or Individual
  • Rule-based task management and email notifications
  • Daily task reports.

Track to understand

  • See the current state of your incidents and related activities with pre-defined or custom dashboards
  • Track and measure incident data against safety KPIs performance
  • Gain insight into incident trends and devise corrective plans to avoid them.

Employees report incidents and near-misses on the spot

Your people report events through a mobile-ready solution and easy-to-use forms even in no-connectivity areas. All data is synced 24/7.

Instant notifications when an incident occurs

Keep the right people in the loop, no matter if they are at their desk or on a mobile device.

Nothing falls through the cracks

Always follow the established company workflows to guarantee consistency over time. Perform in-depth investigations on time and retrieve data from multiple sources to identify the underlying root causes of incidents.

50%

increase in near-miss events reported and solved

61%

increase in tracked and completed CAPAs

Seamlessly integrate with other TenForce modules to unify your EHSQ processes

Dive deeper into this topic

9 · 8 · 2024

7 Incident Management Problems and How to Beat Them

“Snowball effect” is a common enough saying, but it’s always surprising how quickly seemingly small issues can escalate into major incidents. In high-risk industries, one wrong move can lead to dire consequences—explosions, fires, toxic chemical spills, injuries, and even deaths. When the stakes are so high, incident management is no small task.

So, let’s break down the biggest challenges you might face and share the tools and strategies you’ll need to tackle them effectively.…

31 · 7 · 2024

5 Essential Steps to Strengthen Your Incident Management Program

From the moment materials enter your facility to when finished products leave the gates, risks are always present. These risks can harm your people, assets, and brand. That’s why an incident management program is crucial. It safeguards your workers and assets, ensuring a seamless flow from production to distribution.  

In this blog post, we’ll walk you through the five key stages of an effective incident management program, share a top tip for success, and show how a digital solution can make all the difference.  …

14 · 8 · 2023

5 Tried and Tested Principles to Level Up Your Incident Management

Striving for a zero-incident environment is a commendable goal, but achieving it demands more than good intentions. It requires a strategic approach to effectively anticipate, address, and learn from incidents. This is where incident management comes into play.  

In this blog post, we will share how software can streamline your incident management processes. From simplifying incident documentation to automating response workflows, we’ll explore how a digital approach can transform your organization’s safety, compliance, and efficiency. …

Your peers trust us

Our customers rely on TenForce to foster a proactive safety culture and drive continuous process improvement. The outcome? Increased team efficiency, reduced administrative burden, and significant cost savings due to fewer fines and incident-related downtime.

Ten­Force’s spe­cial­ists have a very good un­der­stand­ing of the in­dus­try. Dur­ing the im­ple­men­ta­tion of the In­ci­dents Man­age­ment, Ac­tion Man­age­ment and Man­age­ment of Change mod­ules, we did an in­ter­nal au­dit to define the relevant processes in our or­ga­ni­za­tion and then Ten­Force took the lead and worked it out.

Dirk Gyzels

HSEQ AND FA­CIL­ITY MAN­AGER IN­OVYN MAN­U­FAC­TUR­ING BEL­GIUM
TenForce comes with a standard set of powerful features delivered in flexible plans built for teams of all sizes.

Essential

Quick start based upon best practices, compliant with international standards

Ideal for SMEs or small corporate teams starting to standardize and leverage software in managing their EHS and ORM processes.

Pro

Start from our best practices, compliant with international standards, and tweak it to your company’s needs

Ideal for teams focused on using digital technology to improve and take their EHS and ORM processes to the next level.

Enterprise

Tailored configuration, customized to your company needs and processes

Ideal for corporate teams and enterprises looking for international, cross-site, fully integrated process improvements.

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